Casoola is a brand-spanking new casino from Genesis Global Limited. The robot-led theme, funky graphics and playful humour are all very much part of the charm of this fresh-faced casino. And the best part about Casoola is that even though the theme and design of the site exudes a sense of whimsy and light-hearted fun, there is still some serious gaming to be had. Genesis Global Limited have been busy conquering the online casino industry for quite some time now, and their team is clearly made up of experts who are passionate about gaming. Casoola incorporates all the best elements from previous offerings by Genesis, yet still manages to feel new and exciting. The site features excellent games by renowned software developers, a licence from one of the most respected licencing boards in the world, the UK Gambling Commission, and robust security systems that keep players safe from theft and fraud.
Game Section
The games library at Casoola is absolutely massive. The collection is divided into four main categories: Hot Games, Slots and Jackpots, Live Casino and Casino Games. You can also search for games by provider or by using the search function. Software providers include, but are definitely not limited to, Evolution Gaming, NetEnt, Play’n GO, Yggdrasil and Microgaming. The site features hundreds and hundreds of slot games, all of which come with a unique theme, exciting gameplay mechanics and beautiful visuals.
The live casino at Casoola is one of the most well-stocked live casinos we’ve ever come across. This is testament to the fact that live casino games have seen a huge surge in popularity in recent years. Slot games, of course, are still the gambling world’s favourite genre, but the live casino genre is steadily on its way to becoming top dog. You’ll find a live casino version of almost any table game that you can think of at Casoola. You’ll also find the RNG version to practice on before you hit the live tables.
Payment Methods
Casoola offer players a wide range of payment methods to choose from for making both deposits and withdrawals. Here’s a quick look at some of your options:
- Visa Debit
- Maestro (deposit only)
- PayPal
- Skrill
- Boku (deposit only)
- Paysafecard (deposit only)
- Trustly
The minimum amount per transaction is £10. All deposit methods offer instant transactions. The processing time for all withdrawal transactions is also instant, except in the case of Visa (1 to 3 days). Maximum withdrawal limit per transaction is £5000.
Bonuses and Campaigns
Casoola’s welcome bonus for new players is under the control of a 10-metre robot (or pet-Bot) called Caszilla. When you sign up for an account a Casoola, Caszilla will offer you a 100% match deposit bonus up to £300 on your first deposit, plus 200 free spins on selected slot games. The spins are given out as lots of 20 per day for 10 days. The bonus comes with a x40 wagering requirement. The fun doesn’t stop there, though, because Caszilla will offer you three more deposits bonuses! On your second deposit, you’ll be offered a 50% match up to £400. On your third deposit, you’ll be offered a 25% match up to £400. And on your fourth deposit, you’ll be offered another 25% match up to £400. That’s a grand total of £1500 worth of bonus money up for grabs.
If you’re a live casino fan, you may wish to choose Casoola’s alternative welcome bonus -Fernando’s at Live Casino Bonus! Fernando is one of the robots on the site, and he is in charge of the live casino. If you choose this bonus, you’ll get a 100% match deposit bonus up to £100. There’s a small catch, though; you can only use the bonus funds to play live roulette, live blackjack and Dream Catcher. This bonus also comes with a x40 wagering requirement. Keep in mind that you can only choose one welcome bonus.
Customer Support
Customer support at Casoola is available via email or telephone for non-members. Once you sign up for an account, you’ll be able to use the live chat function. The site features a comprehensive FAQ page that covers a wide range of topics, so it’s worth checking prior to contacting a member of staff. Support is also available in a number of different languages.
Why Is the Casoola So Good?
- Licenced by both the UK Gambling Commission and the Malta Gaming Authority
- Vast selection of games by top-notch providers
- SSL Encryption technology for heightened security
- Choice of two different welcome bonuses
- Wide range of payment methods
- Friendly and helpful customer service
Is There Anything That Can Be Better?
We’ve found it quite hard to find fault with this casino. All the right elements are in place for a great gaming experience. However, we would like to see more information regarding the site’s VIP programme. Casoola promise that their VIP’s will benefit from a bunch of cool perks, but they don’t let on what it takes to become a VIP. The VIP programme is invite only. Our only other gripe is that the wagering requirements attached to the bonuses are quite high at x40. Many casinos are seeing the benefits of having much lower wagering requirements, or in some cases non at all, and we think it’s a shame that Casoola didn’t take the opportunity to jump on that bandwagon.
Summary
This latest offering from Genesis Global Limited ticks all the right boxes. It has a fun and unique theme, the design of which is executed well throughout the site. And thanks to the theme, the site is imbued with humour and a little bit of silliness that relieves tension and takes the heat out of gambling. This is a site where you come to have fun and hopefully win some money, not the other way around. We think you’ll enjoy exploring Casoola, and you’ll definitely appreciate the sheer number of awesome games available to Casoola players.